Privacy Policy

Last Updated: March, 2024

1. Introduction

Wildr Inc. ("Wildr," "we," "us," or "our") respects the privacy of its Users ("User," "your," or "you"). This Privacy Policy (the "Privacy Policy") explains how we collect, use, disclose, and safeguard your information when you use Wildr Platform (the "Platform") through Wildr's website at https://wildr.com/(the "Website") or Wildr's mobile application (the "App").

Wildr is committed to protecting the privacy of its Users whose information is collected and stored while using Wildr's Platform through our Website or App.

The capitalized terms have the same meaning as ascribed in our Terms of Use or Terms of Service as applicable, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM, YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP, AND PLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL VIA OUR CONTACT FORM.

WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO. WE DO NOT GIVE ACCESS TO YOUR PERSONAL INFORMATION TO THIRD PARTIES EXCEPT TO SUBPROCESSORS TO ASSIST US IN THE PROVISION OF OUR SERVICES TO YOU.

2. WHAT INFORMATION DO WE COLLECT?

When you register to use our Website, App, or Platform, we collect personal information (also referred to as personally identifiable information or "PII") which may include your name, address, online contact information such as your email address or username, phone number, and other personal information like biometric data, a photograph, video, etc. The information so collected will be stored on our servers. You are able to change your personal information via email by contacting us via our Contact form or through your profile or account settings on our Website, App, or Platform.

  • Geolocation and Equipment Information. We may collect information that does not personally identify you such as (i) your geolocation, and (ii) information about your internet connection, the equipment you use to access our Website, App, or Platform, and usage details.

  • Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor. However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

  • Social Media. We may collect information regarding your social media handles to use a few features of our Platform.

  • Face Data. We may collect 'face data,' which includes images, videos, or other biometric measurements extracted from such visual content, all employed exclusively for verification purposes.

Phone Number and Contact List

With your consent, Wildr accesses your phone book to identify your contacts who are not yet registered on Wildr so that you can invite your friends to register on the platform and add them directly to your Inner Circle upon registration. We will never access your contact information without your permission nor do we save this information for third party access. Your data is always owned by you on Wildr.

3. HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:
  • At registration on our Website, App, or Platform;

  • In email, text, and other electronic messages between you and our Website, App, or Platform;

  • Through mobile and desktop applications your downloads from our Website, App, or Platform, which provides dedicated non-browser based interaction between you and our Website, App, or Platform;

  • When you interact with our advertising and applications on third-party website and services, if those applications or advertising include a link to this Privacy Policy;

  • When you subscribe to a newsletter;

  • From your responses to a survey;

  • From forms filled out by you;

  • From records or copies of correspondences (including email addresses) if you contact us;

  • From search queries on our Website, App, or Platform; and

  • When you post information to be published or displayed on our Website, App, or Platform.

4. Dangerous individuals and organizations

We use the information that you provide to:

  • Personalize your experience in using our Platform;

  • Provide you with information, products, or services requested from us;

  • Present our Website, App, and Platform and their contents to you;

  • Provide you with notices about account and/or subscription, including expiration and renewal notices;

  • Carry out obligations and enforce rights arising from contracts entered into between you and us, including billing and collection;

  • Notify you about changes to our Website, App, and Platform and any products or services;

  • Allow you to participate in interactive features on our Website, App, and Platform;

  • Improve the Website, App, and Platform;

  • Improve our customer service;

  • Administer contests, promotions, and surveys or other Website, App, and Platform features;

  • Process transactions;

  • Anonymize data and aggregate data for statistics;

  • Contact you for other purposes with your consent; and

  • Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 13, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send information and updates pertaining to such orders; (iii) send additional information related to your product and/or service; and (iv) market to our mailing list or continue to send email to you after the original transaction has occurred.

5. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies,including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as "Cookies."

We use Cookies on our Website and App to (a) help remember and process items in the shopping cart, (b) understand and save your preferences for future visits, (c) keep track of advertisements, (d) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (e) allow trusted third-party services that track this information on our behalf. You can set your browser to refuse all or some browser Cookies, but it may affect your user experience. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

We allow third party behavioral tracking and links to third-party web pages. Occasionally, at our discretion, we may include or offer third-party products or services on our Website, App, or Platform. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website, App, or Platform and welcome any feedback at about these sites. Please contact us via our Contact form.

6. HOW DO WE PROTECT INFORMATION WE COLLECT?

Our Website and App are reasonably scanned to meet or exceed PCI Compliance. Our Website and App receive regular security scans and penetration tests. Our Website and App also receive regular malware scans. In addition, our Website and App use an SSL certificate as an added security measure. In addition, we actively prevent third parties from getting access to your personal information that we store and/or process on our Platform and servers. We will implement reasonable security measures every time you (a) enter, submit, or access your information, (b) register, or (c) access our Platform, on our Website and App.

7. DATA SECURITY MEASURES

  • Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, App, or Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website, App, or Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website, App, or Platform.

  • Fair Information Practice Principles. In the event of a personal data breach, we will notify you within fifteen (15) days via (i) email and/or (ii) our Platform notification system on our Website and/or App. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

8. DISCLOSURE OF PERSONAL INFORMATION

There are times when we may share Personal Information that you have shared with us may be shared by Wildr with others to enable us to provide you over Services, including contractors, service providers, and third parties ("Partners"). This section discusses only how Wildr may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:

Disclosure of Personal Information.
  • We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.

  • We require all contractors, service providers, and other third parties to whom we disclose your personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose them.

  • We may disclose personal information in the event of a merger, sale of business, etc.

  • We may disclose personal information to third parties to market their products and services if you have either consented or not opted out of these disclosures.

  • We require all other Partners, to whom we disclose your personal information, to enter into contracts with us to keep personal information confidential and use it only for the purposes for which we disclose it to such Partners.

  • We disclose personal information to fulfill the purpose for which you have provided it, for instance, if you gave us an email address to use the "email a friend" feature of the Platform.

  • We may disclose personal information for any other purpose for which you have provided it.

  • We may only disclose personal information as described in this Privacy Policy or your consent.

Other Disclosure of Personal Information.
  • We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Use or Terms of Service and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of Wildr, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of Wildr, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third Party Disclosure.
  • We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Website, App, or Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • We provide non-personally identifiable visitor information for marketing purposes.

Choices Users Have About How Wildr Uses and Discloses Information.
  • Tracking Technologies and Advertising. You can set your browser to refuse some or all the browser cookies, but if you disable or refuse cookies, some parts of our Website may not be accessible or function properly.

Data Retention

Wildr retains personal data, including face data, only for as long as necessary to fulfill the purposes for which it was collected, including verification purposes as outlined in this Privacy Policy. Upon completion of the verification process or when the data is no longer needed for the specified purposes, Wildr securely deletes or anonymizes the data in accordance with applicable laws and regulations. However, certain data may be retained for longer periods as required by law or for legitimate business purposes.

Data Deletion

Users may request deletion of their personal data, including face data, in accordance with the procedures outlined in this Privacy Policy. To delete your Wildr account, follow the instructions after clicking the Delete My Account link. Wildr will process your deletion request and delete the information within 60 days of processing this request, ensuring that your data is securely removed from our systems as required by applicable laws and regulations.

9. FOR OUR EUROPEAN CUSTOMERS AND VISITORS

We are headquartered in the United States. Most of the operations are located in the United States. Your Personal Information, which you give to us during registration or use of our Website, App or Platform, may be accessed by or transferred to us in the United States. If you are visiting our Web site or registering for our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States. By using our site, you consent to any transfer of your Personal Information out of Europe, UK, or Switzerland for processing in the US or other countries.

We will comply with the EU Standard Contractual Clauses with respect to the transfer of Personal Data from the EU to the US for processing. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the EU Standard Contractual Clauses, the terms and conditions in the EU Standard Contractual Clauses will govern . For the purposes of this Privacy Policy, “ EU Standard Contractual Clauses ” mean the standard contractual clauses for the transfer of personal data to processors established in the US. (Commission Decision 2010/87/EC).

  • Access: You can request more information about the Personal Information we hold about you. You can also request a copy of the Personal Information.

  • Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

  • Objection: You can contact us to let us know that you object to the collection or use of your Personal Information for certain purposes.

  • Erasure: You can request that we erase some or all of your Personal Information from our systems.

  • Restriction of Processing: You can ask us to restrict further processing of your Personal Information.

  • Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.

  • Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services or Platform and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services and Platform.

  • Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State. Please go to https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.html to locate your Data Protection Authority.

  • Response. We will respond to your inquiry within thirty (30) days of the receipt.

10. FOR OUR CANADIAN USERS

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Website, App, or Platform, who reside in Canada ("consumers" or "you"). We ensure with the Personal Information Protection and Electronics Document Act of 2000 ("PIPEDA") and any terms defined in the PIPEDA have the same meaning when used in this Section.

  • Definition of Personal Information. Any information about an identifiable individual. Whatever may be the physical form or characteristics of a particular regime for "business contact information" (name, position, title, address, professional phone number, etc.)

  • Right to Access Personal Information. You can request to access your personal information we hold about you. We will first confirm whether you have requested such information, explain how we have used your information, provide a list of names with whom your information has been shared and provide a copy of your information in an accessible format and make alternative formats available if requested.

  • Right to Correction/Limited Right to Deletion. You can request us to correct or delete your information IF you demonstrate that the personal information we hold on you is inaccurate. We will delete or correct your information within thirty (30) calendar days. When we delete/correct your personal information we will inform the third parties with whom we have shared your information.

  • Right to be Forgotten. Your information will be kept with us for as long as it is required for the fulfillment of the purposes of Wildr platform. Unless we otherwise give you notice, we will retain your Information on the Wildr Platform on your behalf until such times as you or we terminate your User Account.

  • Data Breach Notification. We will send a notification to you as soon as feasible regarding the information of any breach that creates a "real risk of significant harm" to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record.

  • Canadian Privacy Officer. We have appointed a Canadian Privacy and Data Protection Officer, [Melissa Ravi] [legal@wildr.com], to make sure the privacy rights of our Canadian users are protected in compliance with PIPEDA.

  • Two Factor Authentication. You may enable two-factor authentication on your account to help ensure that only you can access your account. If you do, in addition to entering your password to log in to your account to access the Wildr Platform, we will send a code to your mobile number, which you will need to enter. This added security prevents anyone else from accessing your Wildr account unless they have access to your login information.

  • Contact Information. You may contact us (i) via our [Contact form], or (ii) by writing to us at Melissa Ravi, at Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127 to (i) make a Personal Information Request, (ii) correct or delete your personal information, (iii) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) calendar days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.

11. YOUR CALIFORNIA PRIVACY RIGHTS

Wildr does not sell, trade, or otherwise transfer to outside third parties your "Personal Information" as the term is defined under the California Civil Code Section § 1798.82(h). Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email via our Contact form or write us at Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127.

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email via our Contact form or write us at Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127.

12. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. We strive to help parents ensure that their kids have a safe experience using our Services. Parents or legal guardians can review any Personal Information collected about their child under 13 years of age, have this information deleted, request that there be no further collection or use of their child’s Personal Information, and/or allow for our collection and use of their child’s Personal Information while withholding consent for us to disclose it to third parties. We take steps to verify the identity of anyone requesting information about a child and to ensure that the person is in fact the child’s parent or legal guardian. Parents can contact us at privacy@wildr.com.We strive to educate parents and kids about how to appropriately safeguard their privacy when using our Services. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which requires us to inform parents and legal guardians about our information collection and use practices. COPPA also requires that we obtain parental consent before we allow children under the age of 13 to access and/or use our Services. We urge kids to check with their parents before entering information through our Site and/or Services, and we recommend that parents discuss with their kids restrictions regarding the online release of Personal Information (as defined below) to anyone they don’t know.By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other services.

13. CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

  • not use false or misleading subjects or email addresses;

  • identify the email message as an advertisement in some reasonable way;

  • include the physical address of Wildr, which is Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127;

  • monitor third-party email marketing services for compliance, if one is used;

  • honor opt-out/unsubscribe requests quickly; and

  • give an "opt-out" or "unsubscribe" option.

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us via our Contact form and we will promptly remove you from all future marketing correspondences.

14. MODIFICATIONS TO OUR PRIVACY POLICY

Wildr reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the event we modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications on our Privacy Policy page via email, on our Website, App, or Platform by posting a modified version of the Privacy Policy page, or by a comparable means within a reasonable time period. Your continued use of our Website, App, or Platform shall constitute your consent to such changes.

15. LIST OF THIRD-PARTY SERVICE PROVIDERS

Wildr is committed to maintaining the security and integrity of all data collected and processed through its platform. As such, all data, including personal data and face data, is stored on servers hosted by third-party service providers. We use a range of third-party service providers to support the operation of our services, enhance user experience, or deliver targeted advertisements, as detailed under our Terms of Service. Our list of third-party subprocessors may change, and we encourage you to review our privacy policy periodically for any updates. We ensure these parties adhere to privacy standards that are compliant with this policy and relevant laws.

For any questions or concerns about our third-party service providers, please contact us via our Contact form.

16. COPYRIGHT INFRINGEMENT / DMCA NOTICE

If you believe that any content on our Website, App, or Platform violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to the Digital Millennium Copyright Act of 1998("DMCA Takedown Notice")) must be provided to our designated Copyright Agent.

  • Your physical or electronic signature;

  • Identification of the copyrighted work(s) that you claim to have been infringed;

  • Identification of the material on our Website, App, or Platform that you claim is infringing and that you request us to remove;

  • Sufficient information to permit us to locate such material;

  • Your address, telephone number, and email address;

  • A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Wildr's Copyright Agent to receive DMCA Takedown Notices is [Melissa Ravi], at Contact form and at Wildr, Attn: DMCA Notice, Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127. You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section. Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by Wildr in connection with the written notification and allegation of copyright infringement.

17. CONTACT US

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

  • Privacy Officer

  • Email: legal@wildr.com

  • Address: Wildr Inc., P.O. 27442, 317 W Portal Ave, San Francisco, CA 94127

PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF USE OR OUR TERMS OF SERVICE, AS APPLICABLE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE, APP, OR PLATFORM.

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